Contact
thechanflow@gmail.com — this reaches a person, not a ticket queue.
We aim to reply within 2 business days. Written in English or Chinese, either is fine.
What to write about
Refunds and billing — see the Refund Policy first; it tells you exactly what to include.
A reading that failed, was cut off, or used the wrong birth details.
Privacy requests: a copy of what we hold about you, or deletion of your account.
Anything about the readings themselves — including telling us a passage was wrong. That feedback is genuinely useful to us.
About ChanFlow
ChanFlow (thechanflow.com) is operated by CHANFLOW LIMITED, a company incorporated in Hong Kong (company no. 81164855). Registered office: Room 12, 6/F, The Cloud, 111 Tung Chau Street, Tai Kok Tsui, Hong Kong.
Readings are produced by combining a deterministic birth-chart calculation with an AI-written interpretation.
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